Privacy Policy
At Krishna Pooja Textiles, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you browse our website, create an account, place an order, contact us, or use our services, we may collect information such as:
- Your name
- Mobile number
- Email address
- Billing and shipping address
- Order and purchase information
- Product preferences
- Account information
- Customer-support communications
- Device, browser, IP address and website usage information
- Information collected through cookies and similar technologies
When you make a payment, your transaction may be processed by third-party payment providers. We do not normally receive or store your complete card, UPI, or banking credentials.
2. How We Use Your Information
We may use your information to process and deliver orders, provide order updates, communicate with you about purchases, respond to enquiries, provide customer support, prevent fraudulent or unauthorized transactions, improve our website and shopping experience, maintain our business records, and comply with applicable legal requirements.
Where permitted and based on your preferences or consent where required, we may also use your contact information to send you information about new collections, offers, promotions, and other updates from Krishna Pooja Textiles.
3. Shopify
Our online store is operated using Shopify. Shopify provides the e-commerce platform that enables us to offer our products and services online.
As part of operating the store, certain information may be processed by Shopify in accordance with its own privacy practices and applicable data-protection requirements.
4. Sharing of Personal Information
We do not sell or rent your personal information.
We may share information with trusted service providers when necessary to operate our business, including payment processors, shipping and courier partners, technology and hosting providers, analytics providers, customer-support services, and marketing or advertising platforms.
We may also disclose information where required to comply with applicable laws, legal proceedings, government requests, or to protect our rights and prevent fraud or misuse.
These third parties may process information according to their respective privacy policies and contractual obligations.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to keep the website functioning properly, remember your preferences, understand website traffic and performance, improve your shopping experience, and measure or personalize advertising.
Some cookies may be provided by third-party services used by our store.
You can manage or disable cookies through your browser settings, although disabling certain cookies may affect some website functionality.
6. Advertising & Analytics
We may use services such as Meta, Google and other advertising or analytics providers to understand how visitors interact with our website and to measure and improve our marketing campaigns.
Depending on your browser settings, consent choices and applicable law, these services may use cookies or similar technologies to collect information about your interactions with our website.
7. Data Security
We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and accounting records, resolving disputes, preventing fraud, and meeting applicable legal or regulatory requirements.
9. Your Choices & Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access to or correction of certain information and requesting deletion or withdrawal of consent where applicable.
You may also unsubscribe from promotional communications using the unsubscribe option provided in those communications or by contacting us.
Some information may need to be retained where required for legal, accounting, fraud-prevention, or legitimate business purposes.
10. Children's Privacy
Our website and products are intended to be used by customers capable of making purchases in accordance with applicable law. We do not knowingly seek to collect personal information directly from children without appropriate authorization where required.
11. Third-Party Links
Our website may contain links to third-party websites or services. Krishna Pooja Textiles is not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable legal requirements.
The latest version will be published on this page with an updated revision date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Krishna Pooja Textiles
Gopal Krushna App, Shop No. 05,
Dindori Road, Mhasarul,
Hari Har Colony, Prabhat Nagar,
Nashik, Maharashtra – 422004
India
Phone / WhatsApp: +91 8668534965
